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AI Native IT Support Services

Scyron resolves customer support and IT issues by working directly on real phones and laptops, and shows your team every step of the fix as it happens.

Start with Scyron See how it works
Example message from a customer, Priya Natarajan, at 09:12: My Android phone is stuck on “Process system isn’t responding”. Can you help without losing my work?
Example reply from Scyron, which checked 4 things: Your phone is waiting on a system dialog. Closing the app would lose your work, so I’d tap Wait once first. Nothing changes until you say yes.

How it works

  1. Someone calls.

    Scyron answers and opens a thread.

    Priya NatarajanDispatch

    On a call

    Thread opened

  2. It looks first.

    It asks to see the screen before it touches anything.

    Screen · read only

    Looked at 4 things

    • System dialog
    • Open apps
    • Battery saver
    • Background sync

  3. The owner says yes.

    A named person approves each change on their own device.

    Approved

    Stop

    Try Wait once

    This call only

    Approve Not now

    Approved by Priya

  4. It fixes what’s approved.

    Only that, nothing more.

    Thread · Field phone

    1. Looked at 4 things
    2. Got a yes
    3. Tapped Wait onceChanged
    4. Phone responds again
    5. Background syncLeft as it was

  5. You get a receipt.

    What it checked, changed and could not verify.

    Example receipt · unsigned preview

    Fixed · verified

    4 looked at1 changed3 of 4 passed

    Left as it was: background sync

    Jonah Reyes, IT, can open this thread.

    See the console

Illustrative call. Results depend on the device and its permissions.

Every way in

Every device. Every way in.

Scyron meets your team on the device in front of them and brings requests in from the systems they already use.

Device surfacespermissioned by platform

  • Apple devices: Mac, iPhone and iPad
  • Windows PC
  • Linux
  • Android
  • Web browser
  • Terminal and CLI

Ticket intakerolling out

  • Gmail
  • Outlook
  • Slack
  • Microsoft Teams
  • Discord
  • Jira Service Management
  • ServiceNow
  • Zendesk
  • Freshservice
  • Intercom
  • Linear
  • GitHub Issues
  • GitLab Issues
  • API and webhooks
  • Phone and SMS

Platform actions depend on device permission. Ticket-channel availability is rolling out by workspace. Hover an icon to identify it.

Your team sees all of it.

Every call, step, approval and receipt, in one place.

Pay only for fixes that are proven.

Diagnosis is free. A fix counts only when its receipt verifies it.

How Scyron works

What happens behind every fix.

How Scyron reaches a device, who approves, and what you get back.

  1. On the real device

    It works through screen sharing, an app or your device management.

  2. A named person approves

    New credentials, spending, deletions and security changes always need a named approver.

  3. Inside its limits

    Each session names the device, scope and time limit. Secrets stay in a vault.

  4. A receipt for every fix

    What was checked, what changed, who approved, and what could not be verified.

Available checks and actions depend on the device and its permissions.

Works with

  • Gmail
  • Slack
  • Microsoft Teams

Your tools say what should be true. Scyron makes it true, then checks.

Logos identify third-party products.

Get started

Say what’s wrong. Watch it get fixed.

Start with the problem your team is tired of.

Start with Scyron See how it works